Privacy Policy

Last updated: November 4, 2026

Short version: we collect what we need to get your clicks to you. We don't sell your info. You can ask us to delete it anytime.

What we collect

Info you give us. Name, email, shipping and billing address, phone (if you add it at checkout), order details, and anything you send through our contact or sign-up forms.

Payment info. Card payments run through WooPayments (powered by Stripe). We never see or store your full card number.

Info collected automatically. IP address, browser and device type, pages you view, and how you found us. Most of this comes from cookies (more below).

How we use it

To process, ship, and support your orders. To reply when you reach out. To send CLAAAK emails if you signed up. To prevent fraud, keep the site secure, and make it better. To follow the law.

Who we share it with

Only the services that help us run the shop:

• Payments: WooPayments / Stripe
• Shipping: USPS and other carriers, plus WooCommerce Shipping for labels
• Sales tax: WooCommerce Tax
• Email: MailPoet
• Hosting and security: Elementor Hosting and Cloudflare
• Analytics: Google Analytics (via Site Kit by Google)
• Ads: Google Ads and Meta (Facebook and Instagram), including the Meta Pixel

We may also share info if the law requires it, or if CLAAAK is ever sold or merged. We don't sell your personal info.

Cookies

Cookies keep your cart, checkout, and login working. We also use them for analytics (Google Analytics), fraud prevention (Stripe), ads (Google and the Meta Pixel), tracking which link or ad brought you here, and remembering your newsletter sign-up.

You can block or delete cookies in your browser settings, but parts of the site (like the cart) may stop working. Want fewer tailored ads?
• Google: adssettings.google.com
• Meta: facebook.com/adpreferences
• Google Analytics: opt-out browser add-on

Do Not Track: our site doesn't currently respond to browser Do Not Track signals.

Emails

Join our list and we'll email you drops, deals, and your 15% off code. Every email has an unsubscribe link. Order emails (receipts, shipping updates) still come even if you unsubscribe.

How long we keep it

Order records: as long as we need them for taxes, accounting, and the law.
Email list: until you unsubscribe.
Everything else: only as long as it's useful, then we delete it.

Your choices

Want to see, fix, or delete your info? Email hello@claaak.co. We'll confirm it's you, then respond within 45 days.

California residents: depending on the laws that apply to us, you may have the right to know what we collect, correct it, delete it, and opt out of its sale or sharing. We won't treat you differently for using these rights. We don't share your info with other companies for their own marketing.

Kids

claaak.co isn't meant for kids under 13, and we don't knowingly collect their info. Think a child sent us info? Email us and we'll delete it.

Security

We use HTTPS and trusted providers to protect your info. No system is 100% secure, but we take it seriously.

Changes

If we update this policy, we'll change the date at the top. For big changes, we'll give you a heads-up on the site or by email.

Contact

CLAAAK · California, USA
hello@claaak.co